Privacy Policy – Your Data at Baji Baji

1Information We Collect

When you register an account on baji baji, we collect certain personal information that is necessary to provide our services and comply with regulatory requirements. This includes your full name, date of birth, email address, phone number and residential address. We need this information to verify your identity, process transactions and communicate with you about your account.

Beyond registration data, baji baji also collects information automatically when you use the platform. This includes your IP address, device type, browser version, operating system, pages visited and time spent on each page. We use this technical data to improve the baji baji experience, detect potential security threats and ensure the platform runs smoothly on your device.

• Registration details: name, date of birth, email, phone number, address
• Payment information: bKash, Nagad or Rocket account details, transaction history
• Identity documents: national ID card copies submitted during KYC verification
• Device and browser data: IP address, device model, OS version, screen resolution
• Usage data: pages visited, games played, bets placed, session duration
• Communication records: support chat logs, emails sent to or from baji baji

We only collect information that is directly relevant to operating the baji baji platform. We do not collect sensitive personal data such as religious beliefs, political opinions or health information.

2How We Use Your Data

Baji baji uses your personal data for several specific purposes, all of which are essential to delivering a safe and enjoyable betting experience. Here is a clear breakdown of how we use the information we collect:

• Account management: to create, maintain and secure your baji baji account
• Identity verification: to confirm your age and identity as required by our licensing obligations
• Transaction processing: to handle deposits, withdrawals and refunds through your chosen payment method
• Customer support: to respond to your queries, complaints and requests efficiently
• Platform improvement: to analyse usage patterns and improve the baji baji website and app performance
• Fraud prevention: to detect and prevent fraudulent activity, money laundering and other illegal behaviour
• Promotional communications: to send you information about bonuses, new games and special offers on baji baji, but only if you have opted in to receive marketing messages

We do not use your personal data for any purpose that is not listed above. If we ever need to use your data for a new purpose, we will update this privacy policy and notify you before doing so. Baji baji will never use your information in a way that is unfair or unexpected.

3Data Storage and Security

Protecting your data is one of our highest priorities at baji baji. All personal and financial information is stored on secure servers with multiple layers of protection. We use 256-bit SSL encryption for all data transmitted between your device and our servers, which is the same level of encryption used by major banks worldwide.

Access to personal data within baji baji is strictly limited to authorised personnel who need it to perform their job functions. All staff members who handle personal data are bound by confidentiality agreements and receive regular training on data protection best practices.

We retain your personal data for as long as your baji baji account remains active, plus an additional period as required by applicable laws and regulations. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain certain records for regulatory compliance purposes.

4Cookies and Tracking Technologies

Baji baji uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in and understand how you interact with the platform.

• Essential cookies: required for the baji baji website to function properly, including session management and security features
• Performance cookies: help us understand how visitors use the site so we can identify and fix issues quickly
• Functionality cookies: remember your preferences such as language settings and display options

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may prevent certain features of baji baji from working correctly. We do not use cookies to collect personally identifiable information without your consent.

5Third-Party Data Sharing

Baji baji does not sell, rent or trade your personal information to any third party for marketing purposes. We may share limited data with trusted service providers who help us operate the platform, but only under strict contractual agreements that require them to protect your data to the same standard we do.

• Payment processors: to facilitate deposits and withdrawals through bKash, Nagad, Rocket and bank transfers
• Identity verification providers: to confirm your identity and age during the KYC process
• Regulatory authorities: when required by law or to comply with licensing conditions
• Law enforcement: if we receive a valid legal request or court order

All third-party providers used by baji baji are carefully vetted and must demonstrate adequate data protection measures before we share any information with them.

6Your Rights

As a baji baji player, you have several important rights regarding your personal data:

• Right to access: you can request a copy of all personal data we hold about you at any time
• Right to correction: if any of your personal information is inaccurate or incomplete, you can ask us to update it
• Right to deletion: you can request that we delete your personal data, subject to any legal obligations that require us to retain certain records
• Right to opt out: you can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting baji baji support
• Right to data portability: you can request your data in a commonly used electronic format

To exercise any of these rights, contact the baji baji support team at [email protected]. We will respond to all data requests within 30 days.

7Protection of Minors

Baji baji does not knowingly collect personal information from anyone under the age of 18. Our platform is strictly for adults only. If we discover that a minor has created an account on baji baji, we will immediately close the account and delete all associated personal data. If you believe a minor is using our platform, please contact us immediately so we can take appropriate action.

8Updates to This Policy

Baji baji may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify registered players via email and display a notice on the platform. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this privacy policy periodically.

9Contact Us

If you have any questions, concerns or requests related to this privacy policy or how baji baji handles your personal data, please do not hesitate to reach out. Our support team is available around the clock to assist you.

Email: [email protected]

You can also visit our FAQ page for quick answers to common questions about privacy and data protection on baji baji.